top of page


Book Chapters

Benneyan JC (1995), "Deming's k1/k2 Cost Model", chapter in Success Stories on Lowering Health Care Costs by Improving Health Care Quality, D. Sloan, Jodi B. Torpey (eds.), Milwaukee WI, ASQC Press.


Benneyan JC (1996), "Measuring Health Care Quality: A Statistical Quality Management Viewpoint", chapter in Total Quality: Creating Individual and Corporate Success, J.S. Ahluwalia, ed., New Delhi: Excel Books.


Benneyan JC, Lloyd RC, Plsek PE (December 2003), "Statistical Process Control Methods to Support and Evaluate Quality Improvement", chapter in Quality Improvement Research: Understanding the Science of Change in Healthcare, R. Grol, R. Baker,

F. Moss (eds.), London: British Medical Journal Books.


Topcu A, Cullinane T, Benneyan JC (2007), "Modeling Issues in Remanufacturing Facility and Storage Space Design", chapter in Environment Conscious Manufacturing, CRC Press, S. Gupta ed., 413-444.


Woodall WH, Adams BM, Benneyan JC (2011), "The Use of Control Charts in Healthcare", Chapter 13 in Statistical Methods in Healthcare, edited by F. W. Faltin, R. Kenett, and F. Ruggeri, John Wiley & Sons, Inc.

bottom of page