Closing the Loop by Operationalizing Systems Engineering and Design (CLOSED)
Motivation:
Specific Aims :
Aim 1:​Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for diagnostic tests and referrals that ensures diagnostic orders and follow-up occur reliably within clinically- and patient-important time-frames.
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Aim 2: Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for symptoms that ensures clinicians receive and act on feedback about evolving symptoms and physical findings of concern to patients or clinicians.
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Aim 3: Design for generalizability across health systems more broadly so that the processes created in Aims 1 and 2 are effective in (1) a practice in an underserved community, (2) a large tele-medicine system, and (3) a representative range of simulated other health system settings and populations.
Partners:
Sunday, June 2, 2019
Sunday, June 2, 2019
Approach:
Sunday, June 2, 2019
Results to Date:
Publications
Book Chapters
Benneyan JC (1995), "Deming's k1/k2 Cost Model", chapter in Success Stories on Lowering Health Care Costs by Improving Health Care Quality, D. Sloan, Jodi B. Torpey (eds.), Milwaukee WI, ASQC Press.
Benneyan JC (1996), "Measuring Health Care Quality: A Statistical Quality Management Viewpoint", chapter in Total Quality: Creating Individual and Corporate Success, J.S. Ahluwalia, ed., New Delhi: Excel Books.
Benneyan JC, Lloyd RC, Plsek PE (December 2003), "Statistical Process Control Methods to Support and Evaluate Quality Improvement", chapter in Quality Improvement Research: Understanding the Science of Change in Healthcare, R. Grol, R. Baker,
F. Moss (eds.), London: British Medical Journal Books.
Topcu A, Cullinane T, Benneyan JC (2007), "Modeling Issues in Remanufacturing Facility and Storage Space Design", chapter in Environment Conscious Manufacturing, CRC Press, S. Gupta ed., 413-444.
Woodall WH, Adams BM, Benneyan JC (2011), "The Use of Control Charts in Healthcare", Chapter 13 in Statistical Methods in Healthcare, edited by F. W. Faltin, R. Kenett, and F. Ruggeri, John Wiley & Sons, Inc.