AHRQ Agency for Healthcare Research and Quality
Patient Safety Learning Labs (PSLL)
The AHRQ Patient Safety Learning Lab integrates healthcare safety, information technology, systems engineering, and human factors expertise to develop tools that engage patients, family, and professional care team members in real-time, reliable identification, assessment, and reduction of patient safety threats before they manifest in actual harm.
HSyE is a leading research organization that utilizes systems engineering (SE) methodologies in healthcare to improve processes with a focus on patient safety and quality of care. HSyE has been a PI or co-PI on 4 of the 30 AHRQ Patient Safety Learning Labs using SE to understand the problem, prototype solutions, and evaluate/implement solutions.
Our synergistic projects will engage health system-based re-engineering and design (R&D) of highly reliable (1) closed loop systems for high priority primary to external specialty referrals; (2) coordination systems for children with medical complexity undergoing surgery; (3) management systems for patients on chronic opioids; and (4) coordination systems for patients between hospital and homecare.
Diagnostic errors in primary care are costly and can be attributable to failures or delays in follow up on diagnostic testing, referrals, and patient symptoms. The proposed research seeks to “close the loop” on this public health problem by employing system engineering methods in three diverse healthcare practices to create a system that provides highly reliable follow-up of diagnostic tests, referrals, and symptom evolution.