Closing the Loop by Operationalizing Systems Engineering and Design (CLOSED)
Motivation:
Specific Aims :
Aim 1:​Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for diagnostic tests and referrals that ensures diagnostic orders and follow-up occur reliably within clinically- and patient-important time-frames.
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Aim 2: Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for symptoms that ensures clinicians receive and act on feedback about evolving symptoms and physical findings of concern to patients or clinicians.
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Aim 3: Design for generalizability across health systems more broadly so that the processes created in Aims 1 and 2 are effective in (1) a practice in an underserved community, (2) a large tele-medicine system, and (3) a representative range of simulated other health system settings and populations.
Partners:
Sunday, June 2, 2019
Sunday, June 2, 2019
Approach:
Sunday, June 2, 2019
Results to Date:
2015 Media Stories
HSyE receives 5th center with Harvard School of Public Health and Boston health systems to create $4M AHRQ Patient Safety Learning Laboratory
December 10th, 2015
Northeastern University's Healthcare Systems Engineering Institute (HSyE) in partnership with the Harvard T.H. Chan School of Public Health has received its 5th federally-awarded research center in the past 5 years.
HSyE Student Kyle Cunningham Wins INFORMS Operations Research Paper Competition
November 9th, 2015
Kyle Cunningham, currently pursuing an MS in operations research at Northeastern University, won a paper competition for his work on "Alleviating competitive imbalances in NFL schedules: an integer-programming approach".
HSyE Director James Benneyan appointed to Institute of Medicine Committee to Address Improving Access to U.S. Healthcare Systems
October 17th, 2014
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Dr. James Benneyan, executive director and senior scientist of Northeastern University's Healthcare Systems Engineering Institute, has been appointed to an Institute of Medicine (IOM) committee to address systemic excessive access and scheduling delays across the VA and U.S. healthcare systems.
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HSyE expands initiative to improve Veterans healthcare with additional $2M for PTSD, patient safety, and infrastructure research
November 11th, 2015
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Continuing it's ongoing partnership with the Department of Veterans Affairs (VA), Northeastern University's Healthcare Systems Engineering Institute (HSyE) has received 3 new awards totaling roughly $2 million to improve access, safety, and treatment of U.S. veterans.
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HSyE graduates 2015 summer interns from 21 states from its 7th annual healthcare systems engineering internship program
September 21st, 2015
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The Healthcare Systems Engineering Institute at Northeastern University graduated its seventh class of students in late August from its healthcare systems engineering internship program, a STEM area of critical national need.
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HSyE receives three awards totally $1.7M to assist VA implement Toyota Production System "lean" systems engineering methods
May 28th, 2015
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The Healthcare Systems Engineering Institute (HSyE) at Northeastern University has received 3 awards totaling $1.7 million to help the Veterans Health Administration implement "lean" Toyota Production System methods across the national VA healthcare system.
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HSyE Student Featured in Northeastern's Meet the Graduates Newsletter
May 8th, 2015
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"I've always had a passion to work in healthcare or something related to medicine, and industrial engineering is broad enough that you can apply it to literally anything you want. My passion to work in healthcare was only enhanced through my co-op experiences, where I saw many facets of the industry, including pharmaceuticals, medical devices, and healthcare systems."
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HSyE Performs Vital Role in NeoQIC Human Milk Collaborative
May, 2015
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The Neonatal Quality Improvement Collaborative of Massachusetts (NeoQIC) is aiming to increase breast milk consumption in VLBW babies. A consortium of eleven level 3 neonatal intensive care units (NICUs), NeoQIC provides infrastructure to lead and manage state-wide quality improvement initiatives.
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HSyE collaborates on $300,000 award to accelerate translation of healthcare research into practice
April 30th, 2015
The Healthcare Systems Engineering Institute (HSyE) at Northeastern University and the Clinical and Translational Science Institute at Tufts Medical Center have received a 3-year $300,000 award from the William T. Grant Foundation to identify and evaluate strategies for more effectively translating research results into practice and policy.
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HSyE co-op and alumni receive awards for outstanding achievements locally and globally
April 23th, 2015
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Ashley Tokarz, Annmarie Uliano, and Ryan Ulrich were selected as part of the Huntington 100, a group of students recognized for their outstanding achievements locally and globally.
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An Industrial and Systems Engineering Student's Experience
March, 2015
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Rebecca Mantecon, a graduate student in industrial and systems engineering with a specialization in healthcare at the San Jose State University reflects on her 2014 summer internship experience at Healthcare Systems Engineering Institute.
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Brigham and Women's Patient Safety Learning Laboratory: An Exciting New Collaboration
March, 2015
The BWH Patient Safety Learning Laboratory (PSLL), led by Principal Investigator David Bates, MD, MSc, is an exciting new collaboration between the Center and Northeastern University's Healthcare Systems Engineering Institute (HSyE), headed by Co-Principal Investigator James C. Benneyan.
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HSyE graduate student Kyle Cunningham a finalist in MIT Sloan sports analytics paper content
March 3rd, 2015
Kyle Cunningham, a graduate student at Northeastern University's Healthcare Systems Engineering Institute, co-authored the research paper, "Alleviating Competitive Imbalances in NFL Schedules: An Integer-Programming Approach". The result was a model even better than the NFL's for determining a competitive balance. The paper was one of eight finalists for the 2015 MIT Sloan Sports Analytics Conference's research paper of the year.
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Three HSyE Summer Intern Alums Awarded at 2015 SHS Conference
March 3rd, 2015
The 2015 SHS conference, held February 18-20 at the Rosen Plaza Hotel in Orlando, recognized three alums of the Healthcare Systems Engineering Institute's (HSyE) 2014 Summer Internship Program for their accomplishments in the field of healthcare systems engineering.
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2014 Media Stories
HSyE Awarded 5-year $125M Contract from Veterans Health Administration to Develop Systems Engineering Solutions
November 26th, 2014
HSyE has been awarded a 5-year $125 million multiple task order contract from the Veterans Health Administration to develop systems engineering solutions and provide workforce development across the national VA healthcare system. Professor James Benneyan, PhD, HSyE director, will lead the award as principal investigator and senior scientist.
Boston hosts National Science Foundation Inter-Disciplinary Center for Health Organization Transformation (CHOT) Fall Research Meeting
October 20th, 2014
CHOT held its annual fall meeting last week on October 16-17 at the Verizon Innovation Center in Waltham, MA. The two-day meeting brought together over 4 dozen academic researchers, graduate students, post-doctoral fellows, and healthcare organizations to review the status of ongoing research and identify new areas for joint collaboration.
Brigham and Women's Hospital and Northeastern University Receive $4M Agency for Healthcare Research and Quality (AHRQ) Patient Safety Center
September 29th, 2014
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AHRQ has funded a collaboration between the Center for Patient Safety, Research, and Practice at Brigham and Women's Hospital and HSyE to establish a patient safety center focused on integrating healthcare safety, information technology, systems engineering, and human factors expertise.
HSyE Director James Benneyan appointed to Institute of Medicine Committee to Address Improving Access to U.S. Healthcare Systems
October 17th, 2014
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Dr. James Benneyan, executive director and senior scientist of Northeastern University's Healthcare Systems Engineering Institute, has been appointed to an Institute of Medicine (IOM) committee to address systemic excessive access and scheduling delays across the VA and U.S. healthcare systems.
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Northeastern, UMass Boston, and Tufts Medical Center Receive $3.9M NIH R01 Grant to Improve Earlier Detection and Treatment of Child Autism
September 15th, 2014
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The National Institute of Mental Health (NIMH) has awarded an R01 grant to a collaboration between the University of Massachusetts, Tufts Medical Center, and Healthcare Systems Engineering Institute at Northeastern University to improve the timeliness and equity of early identification and access to effective treatment of children with autism.
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HSyE 2014 Summer Internship Program Graduates 26 Students
September 1st, 2014
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For its 2014 Summer Internship Program, Northeastern University's Healthcare Systems Engineering Institute accepted 26 students from a pool of 250 applicants, with backgrounds ranging from industrial and bioengineering to pre-med, public health, and health policy. Students from top universities across the U.S. and abroad participated in the 12-week experiential cohort program, working with health systems in Boston, Seattle, and beyond.
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HSyE Research Associate Salah Haridy Receives 2014 American Society for Quality's Richard A. Freund International Scholarship
August 20th, 2014
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ASQ has awarded its Richard A. Freund International Scholarship to Salah Haridy, a research associate at Northeastern University in Boston, and a doctoral student at Nanyang Technological University in Singapore. Haridy, of Egypt, was awarded the $5,000 scholarship, which supports a quality professional's graduate studies.
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New Model Guides Use of Video-Based Psychotherapy to Veterans in Remote Areas
March 1st, 2014
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The study group was comprised of Veterans with PTSD in six New England states. Using data on projected care needs for Veterans across New England, the researchers developed a service location systems engineering model to help determine where to best locate and use in-person and video-based care.
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Gordon Fellow Rachel Miller and HSyE Student Serpil Mutlu Win 2014 IIE Graduate Student Healthcare Paper Competition
February 1st, 2014
Gordon Fellow Rachel Miller along with HSyE PhD student Serpil Mutlu have won the 2014 Institute of Industrial Engineers graduate student healthcare paper competition, sponsored by IIE's Society for Health Systems, for their paper "Optimizing Resident Based Teamlet Schedules to Improve Continuity in Primary Care".
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2013 Media Stories
Northeastern Students Tackle Healthcare
November 4th, 2013
Improving the nation's healthcare system requires significant collaboration across disciplines, institutions, and sectors, according to James Benneyan, a mechanical and industrial engineering professor at Northeastern University.
Improving Patient Flow - In and Out of Hospitals and Beyond
October, 2013
Malden received help from the Healthcare Systems Engineering Extension Center, led by James Benneyan, Ph.D., an industrial engineer at Northeastern University who received a Health Care Innovation Award grant from the Center for Medicare and Medicaid Innovation to bring technical expertise in systems engineering and operations management to healthcare.
Mother's Cancer Launched Career
October, 2013
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When he has 7, Kendall Sanderson's mother had a cancerous breast tumor removed, but complications in the hospitals scheduling protocol forced a three-week delay in the procedure. When the recent Northeastern University industrial engineering graduate found out that he could apply the skill of efficiently routing delivery trucks around the country to the healthcare industry, he knew he had found his calling.
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Donaghue Foundation Grant
October 11th, 2013
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HSyE and Commonwealth Care Alliance received a Donaghue Foundation grant to develop and test a shared savings model. The purpose is to refine and test a financial incentive system being developed under HSyE's CMS center using economic game theory. If nursing facilities provide higher quality care to more acute patients, total care cost across healthcare organizations will be reduced.
HSyE Executive Director James Benneyan Briefs Institute of Medicine
September 20th, 2013
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Benneyan gave a briefing on his $8 million National Demonstration Project, which is funded by the Centers for Medicare and Medicaid Services (CMS), and he proposed expanding healthcare systems engineering (HSyE) centers into national systems.
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All Models are Wrong, Some are Useful
September 16th, 2013
Medical professionals traveled from Massachusetts, Connecticut, Rhode Island, New York, and Maine to a healthcare simulation workshop at Northeastern to learn how to build models of healthcare systems that are actually representative and useful to help them improve critical problems.
Summer Internship Program 2013 a Success
September 1st, 2013
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This past summer, interns from across the U.S. once again converged in Boston to work on applied research problems in dozens of healthcare systems affiliated with HSyE's centers.
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Proven Systems Engineering Methods Can Cure Complex Healthcare Challenges
August 19th, 2013
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Benneyan addressed a room full of senior healthcare improvement leaders at a recent Northeastern workshop, illustrating how his three centers have used these tools and approaches to address high-leverage problems also facing Boston healthcare organizations. This approach scaled nationally, he estimated, might cut the annual nearly $3 trillion healthcare budget by one-third.
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2012 Media Stories
Society for Health Systems 2013 Conference
November 26th, 2012
James Benneyan & Vinod Sahney are 2 of the 10 people that will be honored at the 2013 Society of Health Systems conference for their significant contributions to the society and healthcare industrial engineering profession.
A Fix for Overcrowded Emergency Rooms
September 19th, 2012
The idea of foresight is certainly something that guides production flow in large-scale manufacturing settings, according to Northeastern industrial engineering professor James Benneyan. In a recent article in Academic Emergency Medicine, Benneyan and his colleagues apply the idea to the emergency department setting, as a way to improve patient flow and minimize crowding.
Using G-Whiz Charts to Track Elusive Affirmations from Almost Adolescents
March 1st, 2012
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A g-chart might be the perfect way to evaluate the frequency of such positive affirmations, such glad comments, such exuberant utterances. Only for this purpose, I call it a "G-Whiz" chart.
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At the Edge of a Cliff, Health Care Must Evolve Quickly
February 8th, 2012
To reverse America's unsustainable healthcare costs, Congress must adopt more refined, nimble strategies and get tough in the face of those pushing to keep the status quo, according to Dr. Donald M. Berwick, a leader in the fight to improve medical care and wellness in the United States.
Media Stories Archive