Closing the Loop by Operationalizing Systems Engineering and Design (CLOSED)
Motivation:
Specific Aims :
Aim 1:​Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for diagnostic tests and referrals that ensures diagnostic orders and follow-up occur reliably within clinically- and patient-important time-frames.
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Aim 2: Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for symptoms that ensures clinicians receive and act on feedback about evolving symptoms and physical findings of concern to patients or clinicians.
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Aim 3: Design for generalizability across health systems more broadly so that the processes created in Aims 1 and 2 are effective in (1) a practice in an underserved community, (2) a large tele-medicine system, and (3) a representative range of simulated other health system settings and populations.
Partners:
Sunday, June 2, 2019
Sunday, June 2, 2019
Approach:
Sunday, June 2, 2019
Results to Date:
Get Involved
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Significant cost impact with potential to test at other sites.
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Evidence of triple aim impact (better health, better care, reduced cost).
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Accessible data captured at the system.
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Monthly run chart reporting.
Although the Healthcare Systems Engineering Institute does not require formal written agreements to conduct project work with health system partners, mutual agreements are available.
Health System Requirements
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Two identified points of contact (MD, RN, Data Analyst, etc.).
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Weekly communication and regular meetings with HSyE project team.
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Reciprocal onboarding process.
Project Lifecycle
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Health system submits project proposal form (project aim and baselines/estimates) to hsye@coe.neu.edu or HSyE staff member.
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HSyE and health system scope project and complete project charter for review and approval for demonstration project (<1 month).
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Team conducts industrial systems engineering project, implements solution, and sets up monitoring process.
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Solution is implemented, evaluated, and refined. Click here for more information.
