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2008 Media Stories

Institute for Healthcare Improvement - Defining Quality: Aiming for a Better Healthcare System

October 21st, 2008

 

So you want to improve the quality of health care. But what, specifically, should you aim to improve? In this video, IHI's former CEO Don Berwick describes a 2001 report by the Institute of Medicine, Crossing the Quality Chasm, that laid the foundation for health care reform all over the world.

177 Huntington Avenue, Boston, MA 02115

617-373-5662

hsye@coe.neu.edu

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