2008 Media Stories
Institute for Healthcare Improvement - Defining Quality: Aiming for a Better Healthcare System
October 21st, 2008
So you want to improve the quality of health care. But what, specifically, should you aim to improve? In this video, IHI's former CEO Don Berwick describes a 2001 report by the Institute of Medicine, Crossing the Quality Chasm, that laid the foundation for health care reform all over the world.