I-PrACTISE EAST 2020 Pre-Conference Workshop

Topic: Understanding Variation in Healthcare

Date: Sunday, March 22, 1:00-5:00 pm

Overview:

Teaching statistical improvement concepts need not be boring nor didactic. Some of last century’s greatest quality ambassadors developed games to help improvement leaders experience first-hand important concepts such as common versus special cause variation, experimentation, variation reduction, and process tampering. This workshop runs several of these classic games to help attendees experience and internalize ‘thinking like a statistician’ in a pragmatic way, including Deming’s red bead game, Nelson’s funnel experiment, Box’s helicopter exercise, and others.

Learning Objectives:

At the completion of this workshop, participants will be able to:

  • Understand key concepts of special cause variation, variation reduction, and process tampering

  • Experience the value of control charts and designed experiments

  • Describe key statistical thinking concepts important to healthcare management and improvement

About the Faculty:

James Benneyan, PhD is a national leader and innovator in healthcare systems engineering. He is executive director and senior scientist of the Healthcare Systems Engineering Institute at Northeastern University, including three federally-awarded centers by the NSF,CMS, andVA and three undergraduate through doctoral traineeships. He has received 12 research, teaching, and service awards, is an elected fellow of the Institute of Industrial Engineers, and previously was senior systems engineer at Harvard Community Health Plan, an industrial engineer at IBM, and faculty for the Institute for Healthcare Improvement.

177 Huntington Avenue, Boston, MA 02115

617-373-5662

hsye@coe.neu.edu

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