Closing the Loop by Operationalizing Systems Engineering and Design (CLOSED)
Motivation:
Specific Aims :
Aim 1:​Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for diagnostic tests and referrals that ensures diagnostic orders and follow-up occur reliably within clinically- and patient-important time-frames.
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Aim 2: Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for symptoms that ensures clinicians receive and act on feedback about evolving symptoms and physical findings of concern to patients or clinicians.
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Aim 3: Design for generalizability across health systems more broadly so that the processes created in Aims 1 and 2 are effective in (1) a practice in an underserved community, (2) a large tele-medicine system, and (3) a representative range of simulated other health system settings and populations.
Partners:
Sunday, June 2, 2019
Sunday, June 2, 2019
Approach:
Sunday, June 2, 2019
Results to Date:
I-PrACTISE EAST 2020 Pre-Conference Workshop
Topic: Understanding Variation in Healthcare
Date: Sunday, March 22, 1:00-5:00 pm
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Overview:
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Teaching statistical improvement concepts need not be boring nor didactic. Some of last century’s greatest quality ambassadors developed games to help improvement leaders experience first-hand important concepts such as common versus special cause variation, experimentation, variation reduction, and process tampering. This workshop runs several of these classic games to help attendees experience and internalize ‘thinking like a statistician’ in a pragmatic way, including Deming’s red bead game, Nelson’s funnel experiment, Box’s helicopter exercise, and others.
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Learning Objectives:
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At the completion of this workshop, participants will be able to:
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Understand key concepts of special cause variation, variation reduction, and process tampering
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Experience the value of control charts and designed experiments
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Describe key statistical thinking concepts important to healthcare management and improvement
About the Faculty:
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James Benneyan, PhD is a national leader and innovator in healthcare systems engineering. He is executive director and senior scientist of the Healthcare Systems Engineering Institute at Northeastern University, including three federally-awarded centers by the NSF,CMS, andVA and three undergraduate through doctoral traineeships. He has received 12 research, teaching, and service awards, is an elected fellow of the Institute of Industrial Engineers, and previously was senior systems engineer at Harvard Community Health Plan, an industrial engineer at IBM, and faculty for the Institute for Healthcare Improvement.
