Closing the Loop by Operationalizing Systems Engineering and Design (CLOSED)
Motivation:
Specific Aims :
Aim 1:​Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for diagnostic tests and referrals that ensures diagnostic orders and follow-up occur reliably within clinically- and patient-important time-frames.
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Aim 2: Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for symptoms that ensures clinicians receive and act on feedback about evolving symptoms and physical findings of concern to patients or clinicians.
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Aim 3: Design for generalizability across health systems more broadly so that the processes created in Aims 1 and 2 are effective in (1) a practice in an underserved community, (2) a large tele-medicine system, and (3) a representative range of simulated other health system settings and populations.
Partners:
Sunday, June 2, 2019
Sunday, June 2, 2019
Approach:
Sunday, June 2, 2019
Results to Date:
Impact >> Media Stories >> 2013 Media Stories
2013 Media Stories
Northeastern Students Tackle Healthcare
November 4th, 2013
Improving the nation's healthcare system requires significant collaboration across disciplines, institutions, and sectors, according to James Benneyan, a mechanical and industrial engineering professor at Northeastern University.
Improving Patient Flow - In and Out of Hospitals and Beyond
October, 2013
Malden received help from the Healthcare Systems Engineering Extension Center, led by James Benneyan, Ph.D., an industrial engineer at Northeastern University who received a Health Care Innovation Award grant from the Center for Medicare and Medicaid Innovation to bring technical expertise in systems engineering and operations management to healthcare.
Mother's Cancer Launched Career
October, 2013
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When he has 7, Kendall Sanderson's mother had a cancerous breast tumor removed, but complications in the hospitals scheduling protocol forced a three-week delay in the procedure. When the recent Northeastern University industrial engineering graduate found out that he could apply the skill of efficiently routing delivery trucks around the country to the healthcare industry, he knew he had found his calling.
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Donaghue Foundation Grant
October 11th, 2013
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HSyE and Commonwealth Care Alliance received a Donaghue Foundation grant to develop and test a shared savings model. The purpose is to refine and test a financial incentive system being developed under HSyE's CMS center using economic game theory. If nursing facilities provide higher quality care to more acute patients, total care cost across healthcare organizations will be reduced.
HSyE Executive Director James Benneyan Briefs Institute of Medicine
September 20th, 2013
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Benneyan gave a briefing on his $8 million National Demonstration Project, which is funded by the Centers for Medicare and Medicaid Services (CMS), and he proposed expanding healthcare systems engineering (HSyE) centers into national systems.
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All Models are Wrong, Some are Useful
September 16th, 2013
Medical professionals traveled from Massachusetts, Connecticut, Rhode Island, New York, and Maine to a healthcare simulation workshop at Northeastern to learn how to build models of healthcare systems that are actually representative and useful to help them improve critical problems.
Summer Internship Program 2013 a Success
September 1st, 2013
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This past summer, interns from across the U.S. once again converged in Boston to work on applied research problems in dozens of healthcare systems affiliated with HSyE's centers.
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Proven Systems Engineering Methods Can Cure Complex Healthcare Challenges
August 19th, 2013
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Benneyan addressed a room full of senior healthcare improvement leaders at a recent Northeastern workshop, illustrating how his three centers have used these tools and approaches to address high-leverage problems also facing Boston healthcare organizations. This approach scaled nationally, he estimated, might cut the annual nearly $3 trillion healthcare budget by one-third.
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Northeastern Hosts Meeting of Healthcare Fellows
June 14th, 2013
Benneyan noted that part of the solution to fixing the floundering healthcare system lies in the collaboration of healthcare improvement experts. "That's why we're here," he said, "to share, learn, and cross-polinate."
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Family's Health Scare Helps Student Find Calling
May 2nd, 2013
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Through his three co-op assignments and independent research projects with Benneyan, Sanderson tailored his skillset to the underappreciated field of healthcare systems engineering. Instead of delivery truck routes, he's considering patient flow through hospitals.
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What do Hospitals do for their Communities?
April 18th, 2013
Young and his colleagues in the D'Amore-McKim School of Business and Bouve College of Health Sciences carried out a first-of-its-kind study published today in the New England Journal of Medicine that compares the community service practices of hospitals across the nation.
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