Closing the Loop by Operationalizing Systems Engineering and Design (CLOSED)
Motivation:
Specific Aims :
Aim 1:​Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for diagnostic tests and referrals that ensures diagnostic orders and follow-up occur reliably within clinically- and patient-important time-frames.
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Aim 2: Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for symptoms that ensures clinicians receive and act on feedback about evolving symptoms and physical findings of concern to patients or clinicians.
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Aim 3: Design for generalizability across health systems more broadly so that the processes created in Aims 1 and 2 are effective in (1) a practice in an underserved community, (2) a large tele-medicine system, and (3) a representative range of simulated other health system settings and populations.
Partners:
Sunday, June 2, 2019
Sunday, June 2, 2019
Approach:
Sunday, June 2, 2019
Results to Date:
Annie Shutt
Email: shutt.a@husky.neu.edu
Joined HSyE: May 2016
Hometown: Apple Valley, Minnesota
Education: MS, Industrial Engineering, Northeastern University (expected 2018); BS, Industrial Engineering, University of Wisconsin - Madison (2016)
Research Interests: Human factors, system dynamics modeling, operations research, Lean/Six Sigma
Hobbies: spending time with friends, brunch, yoga, listening to podcasts
During her undergraduate studies at the University of Wisconsin- Madison, Annie gained insight into the exciting world of healthcare and felt such a sense of relief after realizing applications of her industrial engineering degree outside of manufacturing. This background, her passion to help people, and a Google search for "healthcare systems engineering intern" lead her to the HSyE internship program summer of 2016. After three months full of learning and hands on experiences in healthcare settings, Annie decided to make her triumphant return to HSyE for her Masters in the spring of 2017. She currently is working on projects that approach problems in public health through the lens of systems engineering, and loves that she has found a career path that blends concrete science with creativity while improving the lives and well being of others.
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As a Bostonian, Annie has enjoyed weekend adventures around the historic city and has acted as the office's concierge desk for recommendations when friends and family visit. In addition to finding Boston's best brunch spots, she is currently in pursuit of the perfect plate of nachos. Annie, a certified LEED Green Associate, is also passionate about the environment, and spends as much time as possible outside.
Project Involvement at HSyE
Selected Publications and Conference Abstracts
Shutt, A., Ramirez, N., Benneyan, J. (2017). A Human-Centered Approach to Improving Healthcare: the SEIPS Model [abstract]. In Proceedings of the 2017 Industrial and Systems Engineering Research Conference. Pittsburgh, PA. Abstract number 2685.
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Shutt, A., Breuer, D., Lemonias, D. Benneyan, J. (2017). Use of Systems Engineering to Design Safer Opioid Prescribing Processes in Primary Care [abstract]. In Proceedings of the Improving Primary Care through Industrial and Systems Engineering (I-PrACTISE) Conference. Madison, WI.