Closing the Loop by Operationalizing Systems Engineering and Design (CLOSED)
Motivation:
Specific Aims :
Aim 1:Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for diagnostic tests and referrals that ensures diagnostic orders and follow-up occur reliably within clinically- and patient-important time-frames.
Aim 2: Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for symptoms that ensures clinicians receive and act on feedback about evolving symptoms and physical findings of concern to patients or clinicians.
Aim 3: Design for generalizability across health systems more broadly so that the processes created in Aims 1 and 2 are effective in (1) a practice in an underserved community, (2) a large tele-medicine system, and (3) a representative range of simulated other health system settings and populations.
Partners:
Sunday, June 2, 2019
Sunday, June 2, 2019
Approach:
Sunday, June 2, 2019
Results to Date:
Malcolm Lord
Email: lord.mal@husky.neu.edu
Joined HSyE: July 2017
Hometown: Chicago, Illinois
Education: BS, Industrial Engineering, Northeastern University (expected 2018)
Research Interests: Discrete Event Simulation, Lean/Six Sigma Tools in Healthcare, Operations Research
Hobbies: Reading, running, relaxing, alliteration
Malcolm is interested in using his degree in Industrial Engineering from Northeastern in the healthcare industry. He has previously worked at the Veteran Affairs Hospital in Jamaica Plain in their Systems Redesign department. There he applied industrial engineering tools to help with Boston-based improvement projects to get better and more efficient care to veterans. Malcolm joined HSyE in July of 2017 as a co-op. In his free time, Malcolm enjoys exploring Boston with friends, staying fit, and watching movies. He's a very passionate sports fan, and roots for all the Chicago teams after being born and raised there.