Closing the Loop by Operationalizing Systems Engineering and Design (CLOSED)
Motivation:
Specific Aims :
Aim 1:​Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for diagnostic tests and referrals that ensures diagnostic orders and follow-up occur reliably within clinically- and patient-important time-frames.
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Aim 2: Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for symptoms that ensures clinicians receive and act on feedback about evolving symptoms and physical findings of concern to patients or clinicians.
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Aim 3: Design for generalizability across health systems more broadly so that the processes created in Aims 1 and 2 are effective in (1) a practice in an underserved community, (2) a large tele-medicine system, and (3) a representative range of simulated other health system settings and populations.
Partners:
Sunday, June 2, 2019
Sunday, June 2, 2019
Approach:
Sunday, June 2, 2019
Results to Date:
Research Coordinator (Full Time)
Primary responsibilities are to manage day to day operational, project management, growth and visibility, relationship management and member cultivation, and meeting and reporting aspects of the HSyE center Institute and associated research centers and projects. This individual will work independently with guidance and oversight from HSyE management and will report to the HSyE Institute director.
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General responsibilities of HSyE staff include a combination of the below based on current Institute needs:
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Day- to- day project and operations management of all HSYE center activities and growth,
including managing all HSYE related projects through to implementation, membership growth and relationship management, conference and event planning, graduate research intern integration, and coordinating with post-doctoral staff or faculty supervising technical aspects of some HSYE projects. -
Managing HSYE related communication, visibility, impact, and growth activities, including preparing annual and quarterly reports, maintaining monthly member status meetings, growing member and nonmember funding, contributing to newsletter and website content, implementation testing in multiple settings, and impact evaluation of all HSYE related projects, activities, and education.
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Assistance as needed with operations management of the overall HSYE Institute, especially and primarily those related to HSYE (and HSEC) needs, including new student and staff, recruitment, hiring, and onboarding, minor budget support, travel coordination, and routine office logistics management (purchasing, work orders, arranging computer support, et cetera).
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Project and relationship management of a small portfolio of applied projects/health systems as part of our CMS center, including serving as senior leader of these projects, managing our overall HSYE relationship with these systems, and seeking/connecting applied technical projects and health systems to our broader research activities, internship, and education activities.
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Provide general ad hoc support for Institute and center needs as they arise; such as meeting
management, onboarding and offboarding logistics, coordinating with other staff and faculty, and effective post meeting follow ups.
Master’s degree or equivalent in industrial engineering, project management familiarity, and a minimum of three years of relevant work experience. Prior experience working in healthcare and/or academic workplaces is preferred but not required. Additional qualifications include:
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Ability to manage multiple activities simultaneously and work independently to meet milestones, action items, and quality expectations with ease and efficiency in fast paced environment. Effective time management, meeting preparation, communication, and customer (internal and external) service skills. Highly organized, detail oriented, and ability to problem solve effectively Integrity, dependability, judgment, and ability to maintain collaborative relationships with multiple groups (HSYE management, faculty, staff, students, and health industry partners)
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Strong computer skills, especially in MS Office suite products, e.g., Word, Excel, and PowerPoint.
For more information or to apply, see https://www.myworkday.com/northeastern/d/inst/1$14180/5303$4116.htmld